Submit a request

Please select your reason for contacting us.

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Tell us more about your inquiry

Please try to describe your request in detail so our team may best assist you. Please include your order number if you have one.

How did you place your order?

For pre-purchase/rental questions, select which you are interested in

Are you looking for sleep support?

All babies are unique and some require some more adjustments to improve sleep in SNOO. It can be hard to figure out exactly which tips to try with your little one, but our dedicated Sleep Consultants are here to offer personalized guidance. Please check this box to schedule a FREE sleep consultation or get tips on how best to use SNOO.

What issue(s) have you been experiencing?

Please select all that apply

Baby's Name

Baby’s Date of Birth

At what age did your baby begin using SNOO?

How long did your baby use SNOO?

Order Number

All order inquiries, returns, and product support requests should have an order number. Please enter N/A if you do not have an order number.

SNOO Serial Number

All returns and product support requests require a serial number. If you do not have a SNOO Serial Number, enter N/A.

Please let us know the reason for returning or schedule a callback with our sleep specialist below

If you need more time to see how the SNOO is working for your baby, our dedicated Sleep Consultants are here to offer personalized guidance and can extend your trial. You can schedule a callback here: https://calendly.com/ccautomation-happiestbaby/30min

Other Detailed

Please add any detail that could help us resolve the request faster.

Do you have the original packaging?

Would you like to purchase return packaging?

Corporate Partner

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If you’re looking to initiate a return, please review our Shipping and Returns Policies for details. We will process your personal information in accordance with our Privacy Policy. By clicking ‘Submit’ you confirm that you have read and understood our Privacy Policy and how it applies to you. Happiest Baby Inc. does not and will not sell personal information.